Help & Frequently Asked Questions

How long will my order take?

Lead time varies depending on my current backlog. I try to keep lead times to 1-3 weeks as much as possible.You can see the current lead time of a given piece of gear by visiting that gear's page. The lead time is in green towards the top of the page.

Orders with multiple items may take longer, especially if the order includes multiple, more complex items like packs, shoulder bags, and carriers. If you're placing a larger order (thank you, by the way), contact me to get an estimate lead time for the whole order.

Potential impacts on lead times include backordered materials from suppliers or a zombie apocalypse.

Do you offer free shipping?

Orders over $100 that are shipping to the continental United States will receive free shipping. Be sure to use the discount code FREESHIP at checkout or free shipping won't be applied ☹️

I don't offer free shipping on international orders just yet, but please see the "Do you ship internationally?" topic on this page for more information on international orders.

Do you ship internationally?

Absolutely! I've shipped top notch gear to China, Japan, Italy, Germany, Sweden, Norway, Canada, Brazil, and more.

I don't currently offer free international shipping. If you are placing an order and are seeing very high shipping prices to your country, PLEASE PLEASE contact me and I will do everything I can to help bring down the costs.

Unfortunately I can't do anything about duty and import fees, but I can work to find the least expensive carrier. Sometimes the least expensive carriers are not in my shipping option, so be sure to contact me so I can give you the best options.

How can I check the status of my order?

You can check your order status any time by visiting the Order Status page and entering your order number and the email address you used with the order.

There you can see what stage of the process your order is in. If you would like more detail on the status of your order I encourage you to contact me any time and I'll be happy to give you more details.

What CAN I customize?

Gear that can be customized is labeled "CUSTOMIZABLE" (go figure) on the site.

Options you can select for customization are:

  • Waxed Canvas Color of the main bag- INCLUDED (color of zipper pouch lining is usually bright orange and cannot be customized)
  • Leather Color- INCLUDED - the color you choose will be used for all leather components and add-ons including all leather on the pack as well as bed roll straps, sternum strap, and/or Not All Who Wander Are Lost patch.
  • Zipper Pocket in Main Lid of Pack - ADDITIONAL CHARGE - this is a zippered pocket utilizing the full underside of the lid. This pocket is lined with light-weight 7oz waxed canvas; the zipper is the full width of the lid.
  • Zipper Pouch inside Main Compartment of Pack - ADDITIONAL CHARGE - This is an 11" x 8" zippered pouch sewn to the back inside panel of the pack. The pouch is attached just at the top so it will expand a great deal as you stuff things into it. This pouch is also lined with light-weight 7oz waxed canvas and is an excellent place for zero-fail-must-not-lose items like car keys and fire kits.
  • Back Support Sleeve - ADDITIONAL CHARGE - This a double layered canvas separator sewn to the inside back panel of the pack. The outside layer is the same 15oz waxed canvas as the main pack, the inside layer is the same 7oz waxed canvas lining the zipper pockets. The sleeve extends from the bottom of the pack to just below the shoulder strap attachment area near that top. This sleeve was designed to allow for a piece of foam padding, a sit pad, piece of plastic, etc to help lend structure and comfort to the pack when carrying heavier loads. It's also an excellent organizational feature and doubles great as a laptop sleeve, thought it is not padded so you will still want some extra protection if you carry a laptop.
  • Not All Who Wander Are Lost Patch - ADDITIONAL CHARGE - This is a beautiful 3" patch created by Adirondack Wilderness Company specially for Meandering Maker packs using the exact same bridle leather used elsewhere on the packs so it matches perfectly.
  • Sternum Strap - ADDITIONAL CHARGE - You can select a matching Sternum Strap to use with the included D-rings on the shoulder pads of the M3 and M3 Jr. Made from the same leather you choose for your pack, these are a huge help in distributing the load of a heavy pack. You can also purchase a Sternum Strap separately any time.
  • Bed Roll Straps - ADDITIONAL CHARGE - Also made to match your pack this is a pair of 29" long 1" thick bridle leather straps for lashing gear to the top and bottom of your pack making use of the handy strap tabs on the lid and bottom of all Meandering Maker packs.
What CAN'T I customize?

No fundamental changes to the dimensions or basic features of any Meandering Maker gear can be made. For example, you cannot add an additional sleeve for a laptop, a pencil holder, molle webbing, extra d-rings, etc. The dimensions and placement of all pouches, straps, attachment points, etc. cannot be changed.

I work hard to create designs that have as many features as possible for as many uses as possible while also maintaining my exceptionally high quality standards and allowing for an efficient and predictable production line. Thanks for understanding :-)

Do you ever have in-stock gear that doesn't have a wait time?

I do occasionally have things that are completed and ready to ship right away Usually those are items that I made to take photos of.

I don't keep things in stock very often, though. I've found that folks really want to customize their Meandering Maker gear and are less interested in buying something pre-made..

If you feel differently let me know! If a bunch of people ask for more in-stock things I will definitely consider it ❤️

I have more questions. How can I contact you?

I'm easy to get hold of! You can use the contact in the following ways:

  • The contact form here on the website
  • Message me on Instagram or Facebook (please message me directly; it's very easy to miss questions in comments)
  • Email me directly at guy@meanderingmakeroutdoors.com
  • Write your questions down on a piece of paper, attach the paper to a bottle of Lagavulin 16 Year single malt scotch, and mail to Meandering Maker Outdoor, 120 Lightning Trail, Forney, TX 75216